When Vision Outgrows How You're Operating

I partner with creative studios to manage the pace, complexity, and creative load being asked of the teams.

Whether you are navigating transition or growth - leadership changes, expansion, shifts in how teams are organised. I step in so delivery doesn't stall.

I spot problems that other people miss and make the invisible visible.

So the gaps can close between how you work and what's being created.

Whether it's refining what you have, keeping your work flowing,

or building new systems.

I bring an outside eye to spot what's hard to see from inside - embedded with your teams.

Restoring creative production operations instead of draining your people.

Built for how you actually work. And what's next.

What I Bring

18 years Leading Creative Production in Emerging Technology

XR, immersive experiences, mobile apps and global brand transformations, digital product, and AI.

Breadth across agencies, studios, public and private sectors

I set up my company in 2010 to choose where & what I work on - across different systems, ways of working, processes and creative cultures. AKQA to Nexus, UNIT9, to The Science Museum and FitXR.

Native to emerging technology

I think ahead, and naturally built my career and emerging tech became the thread that tied it together. Creative production timelines are tight, complexity and stakes are high, uncertainty is standard, and everything is bespoke.

Working Together

Creative Production Leadership

With your team, 1-3 days a week. Overseeing delivery, operations, and process. Minimum 1 month.

Strategic Production and Operations Consulting

Time-bound initiatives: system audits, delivery process overhauls, operational refinements, interim or contract project leadership.

Embedded or project-based

I work with you while delivery continues and your teams might get to leave at 6 pm.

Who This Is For

Studios and companies where complexity is shaping how you work:

Tech startups and scale-ups
Creative agencies working in digital / emerging technology
Production companies and studios

Drop me a message if you are...

Need more hands / a different way of doing things
Want clarity on how things could work
Leaking time or money, and you want a solution
Your systems or people are stretched and you know something needs to change

Something else in mind? Get in touch.

Selected Results

Creative Agencies: Restructured production for multiple award-winning digital agencies improving profitability and eliminating bottlenecks
Tech / Publishing: Future-proofed production at a leading personalised book company
Experiential: Delivered immersive exhibitions and installations worldwide, inc UK, Europe, The Middle East, China and America.
Creative Studios: Enabled scaling systems of small-medium size without burning out teams

Alex - Founder _SOON

"Carolyn revolutionised our company's processes. Bringing in Carolyn was one of the best decisions we've ever made.

She's friendly and reassuring but wears steel boots."

"Her exacting standards and tenacity were just what we needed to kick production process and quality up to the next level...Carolyn instantly spotted problems and plugged the gaps while keeping one eye on the big picture."

Valentina - MD UNIT9

"Carolyn is one of my go-to Producers...
No matter how tight the schedule or how ambitious the scope,
she always finds a way.

Plus she has got clear priorities in life meaning what you get from her is the real thing."

Nick - CPO Wonderbly

"...details-oriented, people-centred and always happy to be flexible to get the job done.

She’s done multiple complex digital migration and tech platform update projects for me at Wonderbly and they’ve all come in on time, in budget and with a happy team.

Would love to work with her again on more projects!"

Case Studies

Future Proofing Delivery For A Tech Driven Award Winning Publisher

Wonderbly (2021-2024)
Consultant & Delivery Lead

Strategic Production Consulting
Content Migration & Optimisation
Legacy Product Transformation
Innovative Product Development

Impact

Delivered strategic initiatives
Driving efficiency
Future-proofing book production
Lead high-impact complex projects with seamless execution

"...Would love to work with her again on more projects!" Nick Marsh - Chief Product Officer, Wonderbly

Scaling Innovation at Award Winning Creative Studio

Nexus Studios (2016 - 2025)
Executive Producer

Setting up complex delivery across interactive projects including experiential, XR, and AI
Drove Meta & Facebook Portal launches
Concepted, pitched, and secured complex digital work

Impact

Safe pair of hands for repeat contracts across new business; setting up & refining complex deliveries
Established new ways of working for emerging tech products
Delivered Meta's COVID-19 AR work & Pride Month campaigns

Immersive Experience with BAFTA Winning Collaborator

Science Museum (2022)
New Media Programme Lead

Immersive Exhibition: Science Fiction: Voyage to the Edge of Imagination

Led new media delivery
Managed AV procurement, interactive experiences, projection-mapping, and digital content

Impact

Successfully led a high-stakes, BAFTA-collaborative exhibition with technical complexity

"We couldn't have delivered the digital elements of the exhibition without her."

Dave Pattten - Head of New Media, Science Museum

Operational Transformation For An Award-Winning Creative Studio

SOON_ Studio (2018)
Head of Production & Operations

Process overhaul & profitability increase
Restructuring production workflows
Supporting producers and improving delivery cohesion

Impact

Increased profitability, efficiency and easeful communication
Set up remote working
Delivered award-winning digital & branding projects (e.g., Klarna, Delicious, Travel Local)

"Instantly spotted problems and plugged the gaps while keeping one eye on the big picture."

- Alex, _SOON Founder

Experiential, High-Profile Award Winning Exeperiences

UNIT9 (2015 - 2018)
Experiential Executive Producer

Pitches, proposals, team leadership
Supporting senior & juniors in client delivery of complex, emerging technology projects

Impact

Synergy / Bose + Mercedes: Austin Grand Prix 360 soundscape + projection mapping
Gulf Air: Bahrain 201m high projection mapping + 2 x high-profile events in 6 weeks
Google: workshops
TBWA / Nission Dubai Autoshow
McCann / Zurich: Platform with real-time video integration

"No matter how tight the schedule or how ambitious the scope, she always finds a way.

Plus she has got clear priorities in life meaning what you get from her is the real thing." Valentina Culutti, UNIT9 MD.

Other Relevant XR, Experiential, Multi-Million Pound Initiatives & Processes

Various (2018-2025)

Consulting & Lead

FITXR (2024) Interim Head of Production:

New Funding Planning & Seasons Kick Off

AKQA (Sweden, 2017–18)

Lead Project Manager

H&M: The Future of Retail

Imagination (2014-2017)
Lead Digital Show Producer
Paris & support Beijing

POKE (2011-2012, 2015)
Lead Producer

Multi-million pound brand initiatives:
UBS, EE and Skype

AnalogFolk (2010, 2011)

Development of first production process.

Working Together

If you're evolving, your people are stretched

and your systems need to catch up, let's talk.

When Vision Outgrows How You're Operating